AnivyaLegal
Anivya legal

Account Deletion

Last updated · July 14, 2026

You can delete your Anivya account from inside the app, or request deletion here if you no longer have access to the app.

Your data, your choiceExport or delete anytime
01

Delete in the app

If you can open Anivya, use Profile -> Privacy and data -> Delete account. The app asks for confirmation, deletes your server account data, clears local health data on the device, and signs you out.

Open Anivya
Go to Profile -> Privacy and data
Choose Delete account and confirm
02

Request deletion without the app

If you no longer have the app installed, email privacy@anivya.health from the email address used for your Anivya account with the subject 'Delete my Anivya account'. We will verify the request and process account deletion.

Send from your account email when possible
Include 'Delete my Anivya account' in the subject
We usually reply within two business days
03

Delete data without deleting your account

You can permanently delete selected data categories or all health data while keeping your Anivya account and login active.

Open Anivya and go to Profile -> Privacy and data
Use the trash button beside a category to delete only that category
Or choose Delete all health data to erase all health records while keeping your account
If you cannot use the app, email privacy@anivya.health from your account email and specify the data you want deleted
04

What gets deleted

Account deletion removes or anonymizes your account and deletes associated health, activity, nutrition, workout, document, chat, and connected-provider data from Anivya systems. A partial deletion removes the categories you select; deleting all health data removes those health records but keeps your login active.

05

Retention after deletion

Health data selected for deletion is permanently erased. Limited deletion, security, fraud-prevention, billing, and audit records may be retained for up to seven years where needed for legal compliance, dispute resolution, or platform integrity. These restricted records are not used to restore deleted health data or account access.

06

Subscriptions

Deleting your Anivya account does not automatically cancel an App Store or Google Play subscription. Cancel active subscriptions in your Apple or Google account before deleting if you do not want renewal billing.

Questions?

Reach our team at privacy@anivya.health. We usually reply within two business days.