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Your data · Deletion

Account deletion

You can delete your Anivya account from inside the app, or request deletion here if you no longer have access to the app.

Last updated 6 sections
Choose your path

Three ways to remove your data. Each links to the full instructions below.

Option 01

Delete in the app

If you can open Anivya: Profile → Privacy and data → Delete account.

See the steps Option 02

Request by email

No longer have the app? Email privacy@anivya.health from your account email.

How to request Option 03

Delete data, keep your account

Delete selected categories or all health data while your account and login stay active.

Delete data only

Deleting your Anivya account does not automatically cancel an App Store or Google Play subscription. Read more

On this page · 6 sections
01

Delete in the app

If you can open Anivya, use Profile→Privacy and data→Delete account. The app asks for confirmation, deletes your server account data, clears local health data on the device, and signs you out.

  1. Open Anivya
  2. Go to Profile→Privacy and data
  3. Choose Delete account and confirm
Asks for confirmationDeletes your server account dataClears local health data on the deviceSigns you out
02

Request deletion without the app

If you no longer have the app installed, email privacy@anivya.health from the email address used for your Anivya account with the subject ‘Delete my Anivya account’. We will verify the request and process account deletion.

Toprivacy@anivya.health
SubjectDelete my Anivya account
Open an emailOpens your mail app with the address and subject filled in.
In short
  • Send from your account email when possible
  • Include ‘Delete my Anivya account’ in the subject
  • We usually reply within two business days
03

Delete data without deleting your account

You can permanently delete selected data categories or all health data while keeping your Anivya account and login active.

  1. Open Anivya and go to Profile→Privacy and data
  2. Use the trash button beside a category to delete only that category
  3. Or choose Delete all health data to erase all health records while keeping your account
  4. If you cannot use the app, email privacy@anivya.health from your account email and specify the data you want deleted
04

What gets deleted

Account deletion

Account deletion removes or anonymizes your account and deletes associated health, activity, nutrition, workout, document, chat, and connected-provider data from Anivya systems.

Partial deletion

A partial deletion removes the categories you select.

All health data

Deleting all health data removes those health records but keeps your login active.

05

Retention after deletion

Health data selected for deletion is permanently erased. Limited deletion, security, fraud-prevention, billing, and audit records may be retained for up to seven years where needed for legal compliance, dispute resolution, or platform integrity. These restricted records are not used to restore deleted health data or account access.

06

Subscriptions

Cancel your subscription firstDeleting your Anivya account does not automatically cancel an App Store or Google Play subscription. Cancel active subscriptions in your Apple or Google account before deleting if you do not want renewal billing.

Need a hand?

If something in the app is not working as described, contact the Anivya team.

Email support@anivya.healthEmail deletion request